How to withdraw money from Vostok Casino?
Для того чтобы оформить заявку на вывод средств в casino East, вам нужно перейти в раздел «Баланс», который находится в главном меню сайта.
Step 1: Request for output
- Log in to your account, open the "Cashier" -> "Withdrawal" section.
Step 2: Choosing a method
- Choose a convenient withdrawal method (card, wallet, etc.).
Step 3: Specifying the amount and details
- Enter the amount (observing the limits, min. 5000 KZT for cards).
- Provide your account/card/wallet details.
Step 4: Confirming and waiting
- Click "Withdraw Funds."
- Wait for processing (up to 8 hours) and crediting (up to 24 hours for cards). Status - in the "Payment History".
Confirmation of identity
In some cases, your withdrawal request may be rejected if you need to go through the identity verification procedure. This is done to make sure that the winner receives the funds. Confirmation of identity is carried out once. To do this, you need to provide the following documents:
- If the deposit was made only from electronic wallets (e.g. Yandex.Money), it is sufficient to confirm your e-mail address and phone number. This can be done in your profile.
- For large payouts (amount greater than $1000) or if the deposit was made with Visa/Mastercard, a color copy of your passport and proof of phone number will be required.
Important points when making an application
- Minimum payout amount - 10 dollars or 5000 KZT (for cards - minimum 5000 KZT).
- In some cases, you need to go through the identity verification procedure (see above) before withdrawing funds.
- Before withdrawing, make sure that there are no unplayed bonuses in your account.
- If the amount of bets on the account is less than triple the deposit amount, the administration may deduct 25% from the current account before the payout (for Visa/Mastercard - 35%).
- In some cases a commission of 1.5% may be imposed on payments via Yandex.Money.
Withdrawal limits at Vostok Casino
- For players with deposit history up to $1000: the limit is $500 per day, $3000 per week and $10000 per month.
- For players with a deposit history of more than $1000 (Silver, Gold, Platinum, VIP) the limits can be increased by agreement with a personal manager.
- For new players who have received a bonus or free spins without deposit, the withdrawal limit is 5000 KZT (unless otherwise stated in the bonus rules).
History of withdrawals and cancelation of application
You can track the status of your withdrawal request in the Payment History section of the Cashier's Office. While the request is pending, you can cancel it if necessary.
It's important: If you continue to play after withdrawal request, keep an eye on your account balance. If your balance is less than the amount requested, the payment will be rejected.
Your withdrawal request will be rejected if you have less money in your account than the amount requested.
Available deposit and withdrawal methods at Vostok Casino
Vostok casino offers a wide range of financial transaction methods, including both traditional and modern payment methods. All popular payment systems, bank cards and cryptocurrencies are available for your convenience.
You can deposit or withdraw funds in the following ways:
Bank cards:
- Visa
- Visa Electron
- Mastercard
- Maestro
Mobile operators:
- Tele2
- Beeline
- Altel
- Kcell
- Activ
E-wallets and cryptocurrency:
- SkyPay
- Yandex purse
- Bitcoin, Ethereum, Litecoin, etc.
FAQ
Can I make a deposit with a Russian card while in Kazakhstan?
Yes, you can use a Russian card for a deposit even if you are in Kazakhstan. Make sure that your bank supports international transactions.
Do I have to withdraw the money in the same way the deposit was made?
In most cases, no. However, it is recommended to use the same method to speed up verification and transaction security.
How long does it take for the funds to arrive in the balance?
Funds are credited to the balance instantly or within a few minutes after payment confirmation. In rare cases it may take up to an hour.