Vostok Casino's support team provides a high level of service and is always ready to help players with any questions they may have. Whether you need help with registration, withdrawals, bonus offers or technical issues, Vostok's team of professionals are always on call. Support is available around the clock and in a variety of languages, including Kazakh, Russian, Tajik, Uzbek and Kyrgyz, making communication convenient for players from CIS countries. The support team guarantees prompt assistance and will solve any issues to make your gaming experience as comfortable as possible.
- Email: support@vostokmail.com
- Live Chat: Available twenty-four hours a day (24/7) directly on our website.
- FacebookVisit our official page for news and updates.
- Vkontakte: https://vk.com/kazinovostok
Ways to contact support
Vostok Casino is quick and easy to get in touch with. Depending on your preferences, you can choose one of the following ways to communicate:
- Live chat: The fastest way to get help. Operators are on call 24/7 and ready to answer your questions at any time.
- Email: If your question requires a more detailed explanation or you need to send documents, use e-mail. You will usually get a response within a few hours.
- Phone: For urgent questions, you can call the hotline, which is available during business hours and allows you to promptly resolve all issues.
Online Support 24/7
Vostok Casino's support team is available 24/7, which means that players can get help at any time, regardless of their time zone. This is especially important for those who play at night or from countries with perfect timing. The dedicated support team is always on hand to help resolve any issues related to gaming, deposits, bonuses or technical problems, ensuring that your casino experience is comfortable and safe.
FAQ
How long do I have to wait for a response from customer support?
The support service works around the clock and responds within 5-10 minutes after the request. During peak hours, the waiting time may increase up to 30 minutes.
How do I lock my account on a support request?
To block your account, contact the support team via online chat or email support@casino-vostok.com. Specify the reason for blocking and your login. The blocking will be performed within 24 hours.
How do I find out information about available bonuses?
Information about current bonuses can be found in the "Promotions" section of the casino website or in your personal account. You can also contact the support team to clarify the details.
